Terms & Conditions

By accessing or using the Pawsitively Perfect Websites website and engaging our design, hosting, SEO, or related services, you agree to be bound by these Terms & Conditions. Please read them carefully before placing any order or submitting a deposit. If you do not agree to these terms, please do not proceed with a purchase.

1. Services Provided

Pawsitively Perfect Websites ("PPW," "we," "us") provides web design, website templates, search engine optimization (SEO), logo design, and related digital marketing services to dog breeders and pet businesses. All services are rendered as outlined in the specific package chosen at time of purchase.

2. Payments & Deposits

A non-refundable deposit is required to secure your build slot. The deposit amount is listed on the specific service page at the time of purchase. The remaining balance is due upon project completion, prior to site launch. Template purchases are paid in full at the time of order and are non-refundable once customization work has begun.

3. Late Payment, Suspension & AutoPay

Hosting and other recurring fees are due on the date specified at renewal, and late payments accrue interest at 1.5% per month. Accounts more than 15 days past due are suspended: website availability is paused and the site is taken offline to the public, while the site and its data remain hosted. A suspended site is restored upon payment in full of the outstanding balance. Accounts more than 30 days past due are terminated for non-payment, and the website is removed from hosting and no longer available. PPW has no obligation to retain, restore, or recover any material after that date. Before the removal date, the client may request an export of client-owned content (see Section 5) by written notice. PPW may require any client to enroll in automatic recurring billing ("AutoPay") as a condition of continuing to receive services. This requirement may be imposed at PPW's sole discretion, for any reason, and at any time — including after services have already begun.

4. Refund Policy

All deposits and template purchases are non-refundable. If a project is cancelled after work has begun, the client forfeits the deposit and any payments made for work completed to date. PPW reserves the right to terminate a project if the client fails to provide required content (photos, text, form language) within 60 days of the project start date, in which case no refund will be issued.

5. Intellectual Property

Upon full payment, the client owns all content specific to their breeding program (photos, text, logo) that was provided by the client. The underlying website framework, template structure, code, and design components developed by PPW remain the intellectual property of Pawsitively Perfect Websites. Custom-built sites are licensed exclusively to the client upon full payment. Template sites are licensed to one business per purchase.

6. Hosting & Domain

Hosting services are provided on a monthly or annual basis at the rate in effect at the time of renewal. Each hosting plan includes up to 4 GB of SSD storage space and an SSL certificate for the client's website. Hosting accommodates normal traffic and resource usage; however, significant spikes in resource usage (such as bandwidth, storage, or processing demands beyond the standard allotment) may incur additional fees. PPW will make a reasonable effort to notify clients before any such charges are applied. PPW purchases domains on behalf of clients who do not have an existing domain. The domain belongs to the client. If a client discontinues hosting services, PPW will provide a 30-day notice and assist with domain transfer. PPW is not responsible for data loss resulting from client failure to renew hosting.

7. Client Responsibilities

Clients are responsible for providing accurate content, photos, and puppy information in a timely manner. Clients are also responsible for any legal contract language included in their forms (purchase agreements, deposit agreements). PPW formats and publishes content provided by clients but does not verify or guarantee the legal validity of that content.

8. SMS / Text Message Communications

By becoming a client of Pawsitively Perfect Websites and providing your mobile phone number, you consent to receive recurring transactional and account-related SMS and MMS text messages from Pawsitively Perfect Websites at the number provided. Consent to receive these messages is a condition of doing business with PPW and is required to use our services.

The types of messages you will receive include:

• Project status updates and milestone notifications
• Billing reminders, payment receipts, and renewal notices
• Customer service responses to your inquiries
• Account security alerts (e.g. password reset confirmations)
• Time-sensitive notices about your website (downtime alerts, domain expiry, etc.)

Message frequency: Varies based on your account activity, typically 2–15 messages per month. Message and data rates may apply — standard messaging rates from your wireless carrier apply.

Reply HELP for help. Reply STOP at any time to unsubscribe from non-essential text messages. After replying STOP, you may continue to receive transactional messages strictly required for service delivery (e.g. critical account security or billing notices).

Privacy: PPW does not sell, share, rent, or distribute your phone number, opt-in status, or message content to third parties for marketing purposes. Your phone number and SMS consent are stored and used solely to deliver the services described above. See our Privacy Policy for full details on how your data is handled.

Carrier disclaimer: Carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, Cricket Wireless, MetroPCS, and Virgin Mobile) are not liable for delayed or undelivered messages.

9. Limitation of Liability

PPW is not liable for any loss of revenue, business, or profits arising from website downtime, search engine algorithm changes, or any third-party service outages. Our maximum liability in any circumstance shall not exceed the amount paid to PPW for the specific service in question.

10. Governing Law

These Terms are governed by the laws of the State of Utah. Any disputes shall be resolved in the courts of Utah County, Utah.

11. No Waiver

No failure or delay by PPW in exercising any right or remedy under these Terms — including the right to charge interest on late payments, to suspend services, or to terminate for non-payment — operates as a waiver of that right or remedy, and no single or partial exercise of any right or remedy precludes any further exercise of it or of any other right or remedy. Any waiver must be in writing and signed by PPW, and applies only to the specific instance for which it is given. PPW's acceptance of a late or partial payment does not waive its right to collect the full balance due, including accrued interest, or to enforce any other term of these Terms.

12. Changes to These Terms

PPW reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised terms.

13. Contact

Questions about these terms? Contact us at pawsitivelyperfectwebsites@gmail.com or via our contact form.